How to do a Quality Assessment, TCOM Style

Presented and written by Lynda Killoran (Centerstone), Lynn Steiner (Chapin Hall at the University of Chicago), and Deborah Thomas (Centerstone) In our work as trainer, supervisor or clinician, we often hear a variation on THIS theme from assessors who were recently trained on a version of the CANS: “It’s SOOOO long and there are too many questions for me to ask. I have no idea how to use this during the assessment process (or, I already know how to do an assessment, so I don’t need anyone to tell me how to… Read More

Wrapping up the 14th Annual TCOM Conference-Evidence and Transformation: Taking Person-Centered Care to Scale

Here’s What Happened About 300 people gathered at the Drake Hotel in Chicago last week to attend the 14th annual Transformational Collaborative Outcomes Management conference. Person-centered care was the theme of this our conference this year, and we were excited to collaborate with domestic and international participants. Workshops focused on how to make best use of TCOM tools in practice, implementations, and supervision. Participants learned how to make meaningful use of CANS data, including using it for effective planning and for measuring well-being. This year also featured a learning track on safety… Read More

TCOM Tools (CANS/ANSA) Certified Trainer

The Child and Adolescent Needs and Strengths (CANS) is a tool that is collaboratively completed to measure a child and family’s strengths and needs. Along with the other TCOM Tools (ANSA, FAST, SSIT, and more), they are evidence-based assessments to support decision-making, including level of care and intervention planning, facilitate quality improvement initiatives, and allows for the monitoring of clinical and functional outcomes. As a communication tool, they facilitate the linkage between the assessment process and design of individualized service plans.

Building a System of Addiction Treatment, One Addiction at a Time

By: Robert Shearer, MD Doctor, Middle Tennessee Addiction Center Incorporating TCOM into Addiction Treatment I discovered the work of Dr Lyons somewhat by accident when I began working with a case management group that belongs to the Tennessee HealthLink program. This program utilizes the Adult Needs and Strengths Assessment. To best communicate with the case workers, I thought I should get certified in ANSA. I used the training videos of the TCOM team and instantly found the utility of the core concepts of Communimetrics and TCOM. These concepts have opened the door… Read More

The Value of Vignettes

Mention a case vignette to anyone who has gone through the certification process for the CANS, ANSA, CAT/CSPI or FAST and you will likely hear groans, and see eye rolls. Very few people are big fans of testing and vignettes are never as clear or easy as a trainee wishes. So, if test vignettes bring up such emotions, why do we still use them for testing?

Submit NOW to Present at TCOM2018

Planning for the 14th Annual TCOM Conference is underway! Hosted by The Praed Foundation and Chapin Hall at the University of Chicago, we invite you to share your work this October in Chicago, IL.

Safe Systems Improvement Tool

Safe Systems Improvement Tool Tennessee’s Communimetric Assessment for Understanding Critical Incidents The 1st annual Safety Culture Summit gave attendees and their larger audience a glimpse of the work being done around safety culture. Along with the tools shared during the poster session at the summit, Michael Cull, Policy Fellow at Chapin Hall at the University of Chicago, and Tiffany Goodpasture, Director of Organizational Culture and Workforce Safety at TN Department of Children’s Services, had the opportunity to locally share the Safe Systems Improvement Tool (SSIT). 

Using the TCOM Tools in Practice

Using TCOM in your own practice. Post 2 by @mcgill_ken

TCOM Conference Day 1-The First Workshop!

The first day of the conference is exactly one week from today! Here is everything you need to know when you get there: Registration begins at 10am at the Westin Princeton at Forrestal Village. If you haven’t registered for the conference yet, do so ASAP so we can get you signed up for each topical info session. Somce of the sessions require advance sign-ups (which can be completed from your initial registration). Forgot to register in advance for some workshops?  Contact Adriel Jones at  events@adrieljonesllc.com for any questions about the conference, how… Read More

Equality vs. Equity

By: Dr. John S. Lyons   There are two basic doctrines that have been used to define fairness—equality and equity.   Equality approaches attempt to achieve fairness by treating everyone exactly the same.   In equality doctrine fairness is defined as giving everyone identical opportunities.   Equality doctrine underlies the core constructs of a democratic society.   The Declaration of Independence reads in part “all men are created equal…” which is a formal statement of the equality doctrine (provided we take “men” as meaning humans and ignore the original exclusion of all other groups). An alternative… Read More

The TCOM Team in Chicago

The entire TCOM Team is together in Chicago at Chapin Hall for our monthly TCOM Team meeting. Important items on our agenda today include the TCOM Conference, TCOM Implementations in various states, and how to share our principles and goals in a more clear way. Below you will see our CORE PRINCIPLES and GUIDING VALUES. None of this information is new, but we continually strive to make the work we do, work for you. CORE PRINCIPLES Human serving systems and enterprises have a primary mandate of facilitating and supporting personal change (transformation). Human… Read More

12th Annual TCOM Conference

The 12th Annual TCOM Conference is coming up soon Register now  and join the TCOM Team at Princeton, New Jersey! For questions in registering for the event, contact: Adriel Jones, MA, CMP Event Planner 530-237-4350 (voicemail) events@adrieljonesllc.com View/Download our Conference Agenda: tcom_2016-agenda

Defining a NEED and a STRENGTH

Anyone who is certified in the CANS, ANSA, FAST, or any of the Communimetric tools has taken the time to become certified. Those of you who certify online at TCOMTraining.com have probably received an email from one of us stating something along the lines of… “Unfortunately you have not yet received sufficient reliability. Your most recent exam has been reviewed and I noticed you are struggling in the _____ Domain.” Well, the CANS is a multiple choice test, assessment, TOOL to help identify a child and family’s strengths and needs across all the… Read More

Welcome to TCOM Conversations

Welcome to the TCOM Conversations blog.  The purpose of this blog is to create an open forum for us all to share our experiences with the TCOM approach and…converse! With this, we can share in our goals and provide guidance to others J So, lets start with a simple WHO, WHAT, WHY, AND HOW WHO: We are the Praed Foundation and Chapin Hall at the University of Chicago.   Founded in 1998, the Praed Foundation’s mission is to support effective human serving systems through the use of collaborative outcomes management approaches.  Founded in… Read More