​​Online Self-Paced TCOM Training is a flexible format where the learner defines their own pace, learning through pre-recorded videos rather than live sessions with fixed times, what is sometimes referred to as asynchronous distance learning.

The TCOM Training website provides a variety of resources to support users as they navigate the platform and complete certification activities. These resources include short videos, step-by-step guides, and reference documents that help users access courses, manage certification requirements, and use the training site.

Users can also access additional assistance through the TCOM Training Support Desk, which helps resolve technical issues related to the website, courses, and user accounts. For questions related to applying the TCOM framework or using TCOM tools in practice, users may also reach out to the Coaching Desk for guidance.