Meet some of your #TCOM2018 Presenters!

Featured in this post: Betty Walton, Gina Doyle, and Wendy Harrold


Betty Walton is an Assistant Research Professor at Indiana University School of Social Work, Indianapolis. She conducts translational research to support the effective implementation of behavioral health services for children, youth, and adults. Since 2010, Dr. Walton has provided training and technical assistance to support the implementation of common assessment tools for children, youth, and adults across public service systems. She is also part of team that evaluates developing systems of care and child mental behavioral health services. e:


Gina Doyle, LCSW has worked in the field of children’s mental health for 27 years. Over the last 20 years, she has provided leadership in Indianapolis and across the state of Indiana for system reform in children’s cross-system services. Gina has brought a wealth of knowledge from the field to her current position as Assistant Deputy Director for Youth Services at the Indiana Division of Mental Health and Addiction. Her current overarching professional goal is to support the integration of services for youth with mental health and co-occurring intellectual disabilities/developmental disabilities in Indiana. Use of the CANS across multiple systems is a step in that direction. e:


Wendy Harrold, MS has been working with the Division in several positions for over nine years. She became the Deputy Director over Certification and Licensure, Quality Improvement, Data and Performance Measurement in September 2014. She has been instrumental in creating a CANS and ANSA review process and additional reporting to make the CANS and ANSA data available so that the assessments would be more meaningful. Before working with the Division, Ms.Harrold managed the database for a 2-1-1 call center. e:

Q: What does Person-Centered Care mean to you?

BW: Person-centered care includes engaging individuals and families in the processes of identifying needs and resources, developing individualized intervention plans, and monitoring progress. Access to and routine use of resulting information informs direct service decisions, supervision, and program planning and helps monitor progress. Among service organizations and across systems, the information can support collaboration and help manage services, resources, and programs.

GD: Person-centered care means that the client is fully engaged in the treatment planning process–meaning they understand the clinical diagnosis, options for treatment, and are equal partners with the clinician in designing the Plan of Care. The Plan of Care builds upon the client’s functional strengths and natural supports in addition to clinical interventions.

WH: As a state executive, person-centered care means making policies and procedures with individuals’ needs in mind.

Q: Why should individuals attend this year’s conference/your presentation?

BW: The TCOM Conference provides the opportunity to share TCOM implementation strategies, experiences, and innovative approaches. Our team will share the routine use of CANS and ANSA and related person-centered information to help manage direct services and programs. We will also share transferable training, technical assistance, and translational research that supports TCOM initiatives.

GD: Indiana has been utilizing the CANS and ANSA for 10+ years. Currently, the CANS is used by multiple child serving systems. Indiana has made some progress in cross-system utilization of the CANS at the individual and program levels but additional progress needs to be made to fully incorporate TCOM for youth. At the system level, the Indiana Division of Mental Health and Addiction utilizes the CANS in a variety of ways. Our challenge is how to integrate this process into a cross-system approach.

WH: I think Indiana is doing exciting work with the CANS/ANSA. We are using these tools to evaluate outcomes across evidenced-based programs. We are developing an algorithm to determine level of placement for individuals with substance use disorder. In addition, we are using data to improve our training and assessment competency.

Q: What drew you to attend this year?

BW: Participating in the conference informs and enriches our local TCOM initiatives. It’s great to catch up with colleagues, to learn from and support one another.

GD: I’m very happy this year’s conference is close to home!

WH: This conference is great for learning new ways that the CANS/ANSA are being utilized around the world. It is also a good networking opportunity.

Q: Why did you choose to present on this specific topic?

BW: The topic provided our team an opportunity to reflect and to support planning. Personally, the topic was closely related to my research related to access to effective wraparound care coordination for children and youth with complex needs and to recovery focused behavioral health services for adults.

GD: I was trained by John Lyons on the CANS over 10 years ago, and have utilized TCOM in program planning and evaluation.

WH: One of my passions is using data to make meaningful change.  Working with the CANS/ANSA allows me to do this at a state level.

Connect with Betty, Gina, and Wendy!

Attend their presentation at the 14th Annual TCOM Conference on Thursday, 10/4/2018 at the Opening Plenary and from 12:30-1:30pm.

Person-Centered Management and Translational Research, Part 1 & 2

Join us to learn more about strategies to support implementation of outcome management tools and specific examples of person-centered management and translational research. Through examples of strategies and activities that use person-centered information to manage services and develop policy, participants will explore taking TCOM to scale. Examples include outcome report enhancements, improving assessment of substance use disorders and level of service recommendations, and using outcome management reports to identify effective services and outcome disparities by age, gender, race/ethnicity, and geography. We will wrap up with implications from a recent ANSA study for engagement, assessment, and supporting recovery.

A special thanks to our sponsors this year and other individual donors!

The Praed Foundation, Chapin Hall at the University of Chicago, Casey Family Programs, eINSIGHT (eCenter Research), Seneca Family of Agencies, Centene Corporation, Okay to Say (Meadows MHPI), Magellan HealthcareCommunity Data Roundtable, California Alliance of Children and Family Services TenEleven Group, Objective Arts

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