By: Tiffany Lindsey, EdD, LPC-MHSP Chapin Hall at the University of Chicago Have you ever made a mistake at work—maybe even one that could have affected you, your teammate, or a client’s safety? If you’re a human who helps other humans for a living, the answer is a prevailing yes. None of us do the work perfectly. Mistakes aren’t intentional, but it’s hard to get it right every time. Clinicians and human service professionals, in general, are tasked with making high-consequence choices at alarmingly fast rates. So I have another question: Did… Read More
By: Tiffany Lindsey, Policy Analyst Chapin Hall at the University of Chicago My journey towards Safety Culture began in a group home. I was 24-years-old and had just started a new job as program manager—my first supervisory role. I was the only clinician on-site. All but one of my staff were older than I was, and the group home appeared on the verge of closure. Per state auditors, no new admissions were allowed in the facility until we had things “cleaned up.” From what I could tell, it was going to be… Read More
Safe Systems Improvement Tool Tennessee’s Communimetric Assessment for Understanding Critical Incidents The 1st annual Safety Culture Summit gave attendees and their larger audience a glimpse of the work being done around safety culture. Along with the tools shared during the poster session at the summit, Michael Cull, Policy Fellow at Chapin Hall at the University of Chicago, and Tiffany Goodpasture, Director of Organizational Culture and Workforce Safety at TN Department of Children’s Services, had the opportunity to locally share the Safe Systems Improvement Tool (SSIT).
The first-ever Safety Culture Summit provided an unprecedented opportunity for child welfare leaders to present strategies, tools and tactics that promote safe, reliable and effective care. Held earlier this month in Nashville, TN, the summit also demonstrated what to expect from the growing partnership from Casey Family Programs, Chapin Hall at the University of Chicago, Tennessee Department of Children’s Services, and Vanderbilt University Center of Excellence for Children in State Custody (COE). For two days, 148 people across 26 agencies and organizations met at Vanderbilt University. The packed agenda featured speakers who… Read More